No-Cost Services Include:
Support- Assistance in developing a strong foundation for recovery, a connection to resources for family support education, and local or online support groups.
Treatment Access- Assistance in navigating the treatment world by helping to define your path through early recovery, assistance with referral processes, support in accessing detox and various clinical treatment options, and resources for harm reduction.
Education– Information on Substance Use Disorder (SUD) as a disease as well as harm reduction resources, and help with understanding the multiple pathways for recovery and which are right for you.
Advocacy- WARM CHW/RCs will always be in your corner without judging, and will constantly strive to reduce the stigma that prevents a clear pathway to recovery.
Empowerment- The encouragement, guidance and motivation needed to coach you through the processes of achieving your recovery goals.
WARM-Wellness And Recovery Model

AskPETRA’s WARM (Wellness And Recovery Model) program is aimed at reducing barriers and increasing access to treatment and recovery for adults in Northern NH. WARM Community Health Worker/Recovery Coaches (CHW/RCs) provide one-on-one, no-cost, non-clinical, client-driven services to improve outcomes for all North Country residents affected by Substance Use Disorder (SUD). We offer support and understanding to work together to connect you to the resources you need on your path through recovery.
Start Where You Are.
We can help you on your pathway to recovery.
WARM can provide support services for people in recovery or treatment for Substance Use Disorder (SUD). WARM’s CHW/RCs are local people who work and live in Northern NH and are able to help connect clients to local help for their local needs.
A Community Health Worker/ Recovery Coach (CHW/RC) is a trained public health worker who promotes recovery by removing barriers and obstacles. WARM’s CHW/RCs live locally in the North Country and serve as personal guides and mentors for people seeking recovery.
For more about what a CHW/RC can do for you click here.
WARM can connect you with the resources you need for daily needs, treatment and recovery options and more. These “What to do if…” handouts will give you the information you need if you’re looking for support with housing, transportation, medical care and more.
For more resources check out our Resources page.
Connect your patients to a Community Health Worker/ Recovery coach at no charge to support them on their paths of recovery. For more information, click here.
To connect with one of WARM’s CHW/RCs:
CALL: 603-279-1729 (M-F 8-4:30) TEXT: 603-279-4820 (M-F 8-4:30) EMAIL: #ob#NfxCRGEN#at#APUPAU.bet#ob# WEBCHAT: Click the talk bubble on this page (M-F 8-4:30)

What can WARM provide?
- Recovery Wellness Planning
- Treatment Access
- Harm Reduction Education
- Service Navigation
- Coaching and Guidance
- Reduction of Stigma and Barriers
What is a Community Health Worker/ Recovery Coach (CHW/RC)?
“A Community Health Worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served.” –American Public Health Association
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“A Recovery Coach is anyone interested in promoting recovery by removing barriers and obstacles to recovery, and by serving as a personal guide and mentor for people seeking or in recovery.” –Connecticut Community for Addiction Recovery
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A Community Health Worker/Recovery Coach is a frontline public health worker interested in promoting recovery by removing barriers and obstacles to recovery. They are a trusted member of the community and serve as a personal guide and mentor for people seeking recovery.
Resources
For the Provider:
WARM’s CHW/RCs serve clients who need Substance Use Disorder (SUD) recovery support and other assistance around the social determinants of health. Referred clients will be accepted based on their primary needs as they relate to facilitating access to SUD treatment, recovery, and relapse prevention. Participants who are not in active use, in early recovery, or at-risk of or have experienced a relapse will not be eligible for services.
To be eligible, clients must:
- Be 18 years or older
- Be a resident of Coos or Northern Grafton County
- Be an active substance user, OR
- Be in early recovery, OR
- Be experiencing relapse
TO REFER YOUR PATIENT:
- Call 603-259-1729 OR
- Download the Provider Referral Packet here: