PRESENTATION: There is strong evidence that culturally responsive care improves client/patient satisfaction that leads to greater engagement in care, improved adherence to treatment and better health outcomes. Through interactive self-reflection and discussion we will focus on improving our ability to interact effectively with people of different cultures to help ensure the needs of all community members are addressed. We will look beyond just race and ethnicity to include gender, sexual orientation, disability, religion, socio-economic status, and geographic location. The course includes several activities to engage participants and encourages participants to reflect on how their own knowledge and beliefs may affect interactions with individuals who share different perspectives. The session will feature a segment dedicated to creating greater awareness and forming knowledge and familiarity with the special issues and needs of people from diverse populations who struggle with substance use disorder. Participants will work individually and together to identify concrete actions for creating a workplace environment that is more equitable, diverse, and inclusive. As a result of attending this training, participants will:
- Obtain a basic understanding of cultural competence.
- Increase understanding of the framework and rationale for culturally responsive care.
- Examine individual and organizational barriers to cultural competence.
- Learn practical skills & techniques to provide more culturally appropriate services.
- Build understanding of cultural perspectives on substance use.
PRESENTER: James Figueiredo, M.Ed. has for over the last two decades developed and delivered trainings on cultural competency, suicide prevention, HIV and STIs, chronic disease management, and leadership development. He serves as Director of Education & Interprofessional Development at the Center for Health Impact in Worcester, Massachusetts where he oversees the implementation of suicide prevention workshops and community health worker certification courses. Prior to joining CHI, he served Director of Health Education & Access at the Cambridge Health Alliance, a Harvard Medical School affiliated hospital and public health system based in Cambridge, MA. At CHA he oversaw multicultural outreach initiatives supported by over 50 community health educators. He also served as a visiting lecturer at Tufts University where he provided instruction on 3-credit courses on public health related topics. He holds a Master of Education degree from Harvard University and a graduate certificate in Non-Profit Management and Leadership from Boston University School of Management. He most enjoys spending time with his spouse and children on backpacking trips. He aspires to be a coffee grower, avocado farmer, and beekeeper when he retires.
To register click here
- March 3, 2022
- 8:30 am - 4:00 pm
- 130 Pembroke Road, Suite 100
- see registration