Conflict Resolution: Learning to Help Clients Manage in Life and Resolve Stress

Our profession leads us to work with clients who have substance use issues, mental health issues, co-occurring disorders, addictions and in many cases suffer from personal tension, stress and anxiety. Our clients are plagued with deficits in tolerating distress or other strong feelings which leads to personal impairment, feelings of being overwhelmed, detachment with treatment motivation, increased pressures for stability, disconnection with relationships and a hesitancy to complete life’s tasks.  During this workshop, the participant will explore the process and outcomes of helping clients decrease conflict and manage life’s stressful situations as they improve coping skills and strategies to alleviate conflicts and stress. In addition, attention is given to helping the participant understand their role in handling the client’s conflict with a problem-solving oriented approach.   This is a hands-on experiential course.  All members will be asked to participate in didactic exercise and personal exploratory exercises.  As a result of attending this training participants will: 

• Evaluate values, standards and expectations that often trigger stressors in working with clients; 
• Examine factors associated with the substance use client population that can cause personal tension and stress for the counselor; 
• Identify and explore significant adverse experiences that contribute to substance use disorders and trigger an individual’s coping abilities; 
• Explore and Identify advanced active listening skills, advanced motivational interviewing techniques and communication skills to prepare the client for conflict and stress management; and 
• Understand the connection and link between conflict resolution, managing strong emotions and substance use.

3 Contact Hours Available
CRSW Performance Domains: 1-4

LADC/MLADC Categories of Competence: 6, 7, 11, 15

Certified Prevention Specialist Domains:  3, 6
NBCC: LICSW/L-MFT/LCMHC (Category A) & Psychologist Category A

This training is presented by the NH Alcohol & Drug Abuse Counselors Association. To register, click here.

Event Details