Cultural Competency & Communicating Across Boundaries

There is strong evidence that culturally responsive care improves client/patient satisfaction that leads to greater engagement in care, improved adherence to treatment and better health outcomes. Through interactive self-reflection and discussion we will focus on improving our ability to interact effectively with people of different cultures to help ensure the needs of all community members are addressed. We will look beyond just race and ethnicity to include gender, sexual orientation, disability, religion, socio-economic status, and geographic location. The course includes several activities to engage participants and encourages participants to reflect on how their own knowledge and beliefs may affect interactions with individuals who share different perspectives. The session will feature a segment dedicated to creating greater awareness and forming knowledge and familiarity with the special issues and needs of people from diverse populations who struggle with substance use disorder. Participants will work individually and together to identify concrete actions for creating a workplace environment that is more equitable, diverse, and inclusive. As a result of attending this training, participants will:

• Obtain a basic understanding of cultural competence.
• Increase understanding of the framework and rationale for culturally responsive care.
• Examine individual and organizational barriers to cultural competence.
• Learn practical skills & techniques to provide more culturally appropriate services.
• Build understanding of cultural perspectives on substance use.

6 Contact Hours Available
CRSW Performance Domains: 1-4
LADC/MLADC Categories of Competence:
Certified Prevention Specialist Domains: 3, 6
NBCC: LICSW/L-MFT/LCMHC (Category 1) & Psychologist (Category A)

This training is presented by the NH Alcohol and Drug Abuse Counselors Association. To register, click here.

Event Details