Supervision: The Ethical Mandate of Self-Care in Action

Sponsor: New Hampshire Alcohol & Drug Abuse Counselors Association

A small group of citizens developed a grassroots movement in response to a regional survey on workplace burnout. This survey showed that over 94% respondents endorsed symptoms of burnout and are not talking about this in supervision because they feared it would jeopardize their job security. A taskforce was formed and received technical assistance grants to engage community involvement. The journey of this taskforce is described in the 2020 Amazon Best Seller and #1 New Release in Practice Management NOT Too Tired to Care. The Resilient Supervision Model is one of the outcomes of this taskforce. This training will review the data collected pre and post pandemic demonstrating how compassion satisfaction can be leveraged as a resilient skill for managing work-life challenges and maintaining quality patient care. Much of this training will be interactive including role play and testimony from those on the frontlines using these interventions in their work as supervisors as well as direct service providers. Participants can expect small group work practicing the use of these interventions including group discussion concluded with individual action plan development for how to implement these practices into your unique work setting. A Deeper Dive into HomeBase is offered on December 12, 2023. As a result of the training, participants will:

*Learn how to do HomeBase; a simple, evidence informed trauma sensitive practice utilizing neuroplasticity as a resilience building skill. 

*Understand the causal link between stress and compromised service delivery. 

*Become familiar with the Professional Quality of Life (ProQOL) measure.

*Learn how to use the Resilient Supervision Agreement to establish self-care as a workplace cultural norm.   

*Learn how to use the Resilient Supervision Documentation Form to operationalize ethical mandates for self-care and quality care delivery.


Angela Thomas Jones, LCMHC, MLADC, LCS.  Author of 2020 Amazon Best Seller in Practice Management NOT Too Tired to Care, a narrative description based on lived experience of how she and her colleagues began a grassroots movement in their community based on data showing many healthcare professionals are burnout and NOT talking about it for fear of losing their job. As Chairperson of the Ethics Committee for NHADACA (2016-2022) she led positive changes in redefining the role of ethical practices as resilient building opportunities in workforce development by promoting provider and clinician well-being. The Resilient Supervision Model is one of the outcomes of the collective efforts toward positive change in the culture of our workforce. Angela is licensed in NH, VA, and ME to practice mental health and substance use disorder treatment specializing in trauma-sensitive practice and uses The Resilient Supervision Model in her practice as a Licensed Clinical Supervisor. 

Eric Moran is the director of the White Horse Recovery Care Organizations. He has been in this role for seven years and has integrated the Resilient Supervision Model in his work as a CRSW Supervisor. He was honored this year by the establishment of the Moran Peer Leadership Scholarship Award celebrating his 10-year sobriety date and dedication to youth recovery development.

Cait Hilliard: Cait is one of the original group of volunteers to use the Professional Quality of Life (ProQOL) measure to track effectiveness of supervision interventions for managing burnout and resilience. In 2019, she began as an AmeriCorps volunteer at the Serenity Center– now “The Shed” of White Horse Recovery Centers and has been providing CRSW Supervision for over a year using the Resilient Supervision Model.

For more information and to register click here:

Event Details

November 6, 2023
8:30 am - 1:00 pm
130 Pembroke Road, Suite 150,
Concord, NH 03301
see registration