Virtual: Ethics & Best Practices in Telehealth for Substance Use Disorders

Sponsored by: NH Alcohol & Drug Counselors Association

PRESENTATION:  With the sudden lockdown due to the COVID-19 pandemic, most of us had to learn to quickly switch gears from in-person to remote communication. Organizations were understandably underprepared, and frontline workers were often left to figure out solutions on their own. Many of us will continue to work from home or an office where we are communicating far less in-person than before. An aim of this workshop is to present some of the most promising practices in telehealth communication based on research conducted prior to and during the pandemic. We will also address the physical and mental exhaustion experienced by people serving vulnerable populations via phone, text, or video. Ethical considerations related to telehealth practices will incorporated throughout the day, and participants will be invited to share their own personal strategies to work more effectively and solicit input from each other. As a result of this training, participants will be able to :

• Articulate and respond to the challenges and opportunities inherent in telehealth communication

• Develop strategies to reduce communication barriers via telephone, text, and video

• Identify and discuss ethical dilemmas related to working off-site

• Learn self-care strategies to reduce stress and fatigue related to telecommunication

ABOUT THE PRESENTER:  James Figueiredo, M.Ed. has for over the last two decades developed and delivered trainings on cultural competency, suicide prevention, HIV and STIs, chronic disease management, and leadership development. He serves as Director of Education & Interprofessional Development at the Center for Health Impact in Worcester, Massachusetts where he oversees the implementation of suicide prevention workshops and community health worker certification courses. Prior to joining CHI, he served Director of Health Education & Access at the Cambridge Health Alliance, a Harvard Medical School affiliated hospital and public health system based in Cambridge, MA. At CHA he oversaw multicultural outreach initiatives supported by over 50 community health educators. He also served as a visiting lecturer at Tufts University where he provided instruction on 3-credit courses on public health related topics. He holds a Master of Education degree from Harvard University and a graduate certificate in Non-Profit Management and Leadership from Boston University School of Management. He most enjoys spending time with his spouse and children on backpacking trips. He aspires to be a coffee grower, avocado farmer, and beekeeper when he retires.

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6 Contact Hours Available
Certified Prevention Specialist Domains: Ethics
LADC/MLADC Categories of Competence: 3, 4, 6,7,8,9,10,11,12 & 18
CRSW Performance Domains:  2, 4
NBCC: LICSW/L-MFT/LCMHC (Category 1) & Psychologist Category A
NH Alcohol & Drug Abuse Counselors Association has been approved by NBCC as an Approved Continuing Education Provider. ACEP No 6754. Programs that do not qualify for NBCC credit are clearly identified. NHADACA is solely responsible for all aspects of the program.

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